Junior Payments Monitoring Specialist

Growe
Global
fulltime
Finance / Accounting Worldwide Fully Remote Unspecified

Posted 7 hours ago

Job Description

Summary 
We welcome those who are excited to: 
  • Monitor real-time payment traffic in shift mode (including night shift), handling emergency alerts;
  • Reroute traffic fast and accurately according to instructions and the current state of payment providers;
  • Control the quality of cashier setup across regions;
  • Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue;
  • Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on\off, payment flows, etc.);
  • Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc.;
  • Announce critical changes in payment flow, closed shift report.

We need your professional experience: 
  • Experience at the same position or in Fintech\PSP (or candidates without experience but with a desire to learn quickly);
  • English at an Intermediate level;
  • Advanced Excel and other MS Office software user;
  • Understanding of online payments technical integrations, funnels, flows;
  • Experience in written and oral communication with foreign customers or partners;
  • Understanding of payment and transactional systems and services;
  • Experience in working with Grafana and Tableau is a plus.

We appreciate if you have those personal features: 
  • Attention to details;
  • High level of communication skills;
  • Multitasking, quick task execution;
  • Good team player;
  • Ability to perform own activity without supervision;
  • Ability to communicate with partners independently.

We are seeking those who align with our core values: 
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Required Skills

GrafanaMicrosoft ExcelMicrosoft Office SuiteTableauCommunicationAttention to Detail

About the Company

Growe

Growe

Business Consulting and Services

501-1k Founded 2019
Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

We Are Opportunities Unlockers.
Our approach is rooted in identifying potential and unlocking opportunities — whether it’s launching new iGaming brands worldwide or giving our team players a once-in-a-lifetime chance to thrive.